Privacy Policy

At Menofly, LLC (“Menofly,” “we,” or “us”), we take your privacy very seriously. We want you to feel comfortable and informed when using this website and our services. Therefore, we are publishing the following principles that govern our information practices and other privacy aspects of our website.

This privacy policy may include addendums that address privacy considerations for individuals located in or residing in various geographic areas, and these may be updated from time to time. Please review these addendums carefully to determine if they apply to you.

We collect personal information to provide you with our services and improve your experience. This may include:

Information you provide to us
• Name, email address, phone number, and mailing address.
• Health-related information, goals, and preferences shared during consultations.
• Payment information for billing purposes.

Information automatically collected
• IP address, browser type, device information, and pages viewed.
• Cookies and tracking technologies to understand how you use our website.

Third-party information
• Information received through third-party platforms like social media or payment processors.

We use the information we collect to provide and manage our services, including scheduling, consultations, and billing; communicate with you about your account, updates, and marketing offers; and comply with legal obligations or enforce our terms and conditions.

We may also use your information to improve our website, features, and content; to customize your user experience and provide tailored recommendations; and to better understand your needs and interests. We use information we obtain by technical means (such as the automatic recording performed by our servers or through the use of cookies) for the above purposes as well as to monitor, measure and analyze use of the website and our services, to generate and derive useful data and information concerning the interests, characteristics and website use behavior of our users, and to verify that visitors to the website meet the criteria required to process their requests. We rely on our legitimate interests to use this information to improve our service and your experience with us.

We do not sell or rent your personal information. We may share your data in the following circumstances:

• Service Providers. We may disclose personal information with trusted third-party vendors who assist with services such as billing, hosting, or email delivery. We have limited relationships with third parties to assist us in providing the Menofly services to you, for example, by using a third-party EHR to ensure that the health information you provide to us stays secure in accordance with HIPAA guidelines. These service providers are contractually required to maintain the confidentiality of the information we provide them. The contracts outline the appropriate use and handling of your information and prohibit third parties from using any of your personal information for purposes unrelated to the product or service for which they’ve been contracted.
‍
• Legal Disclosures. We may disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required to comply with applicable laws, rules or regulations, or to protect the rights, property, or safety of Menofly, users of our service, or others. For example, we may be required to disclose personal information to cooperate with regulators or law enforcement authorities, to comply with a legal process such as a court order, subpoena, search warrant, or a law enforcement request.
‍
• Consent. When you explicitly authorize us to share your information.

Our website uses cookies to recognize your preferences, personalize content, monitor site performance, and track usage patterns.
When we track activity on our website, we collect information such as your IP address, browser type and version, and pages you view. We also keep track of how you got to our website and any links you click on to leave our website. Once you leave our website, we do not track you. We use your website activity to assist us in offering you a personalized Web experience, assist you with technical support, and to tailor our offerings to you.

We may access and set cookies using web beacons, also known as single-pixel GIFs. These web beacons tell us useful information regarding our website such as which pages users access. When we send you e-mails, we may include a single-pixel GIF to determine the number of people who open our e-mails. When you click on a link in an e-mail, we may record this individual response to allow us to customize our offerings to you.
‍
Our uses of these technologies fall into the following general categories:
‍
• Operationally Necessary. This includes technologies that allow you access to our Services, applications, and tools that are required to identify irregular website behavior, prevent fraudulent activity, improve security, or allow you to make use of our functionality.
‍
• Performance. We may use technologies to assess the performance of our Services, including as part of our analytic practices to help us understand how individuals use our Services.
‍
• Functional. We may use Technologies that allow us to offer you enhanced functionality when accessing or using our Services. This may include identifying you when you sign into our Services or keeping track of your specified preferences, interests, or past items viewed.
‍
• Advertising- or Targeting-Related. We may use first party or third-party Technologies, including cross-device tracking, to deliver content, including ads relevant to your interests, on our Services or on third-party digital properties.

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

We take security seriously and use industry-standard measures, including data encryption (in transit and at rest); secure access controls and authentication protocols; and regular monitoring of our systems for vulnerabilities.

We use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal data is governed by their Privacy Policy. We are not responsible for these third-party payment processors.
The payment processors we work with are:

• Stripe. For more information on the privacy practices of Stripe, please visit https://stripe.com/us/privacy.

Your browser or device may include “Do Not Track” settings or functionality. Currently, our systems do not recognize browser “Do Not Track” requests. However, you may disable certain tracking on our Website, as discussed above (e.g., by disabling cookies).

We may use third-party Service Providers to monitor and analyze the use of our website.

• Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic using cookies. The information generated by the cookies about your use of the website will be transmitted to and stored by Google on servers in the United States. If you access the website through different devices, Google may associate your devices with one another. For more information about Google Analytics cookies, please see Google’s help pages.

Depending on your location, you may have the right to access, correct, or delete your personal data; opt-out of marketing communications; or request a copy of your personal information. To exercise your rights, please contact us at hello@menofly.com.

We retain personal information for as long as necessary to provide the services and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal requirements and enforcing our agreements and commitments.

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies when visiting.

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

Virginia Residents: Under the Virginia Consumer Data Protection Act (VCDPA), you have the right to access, correct, delete, or obtain a copy of your personal information. To exercise these rights, contact us at hello@menofly.com with your specific request. We will respond within 45 days of receiving your request.

We may update this policy to reflect changes in our practices or legal requirements. When we post changes to this policy, we will revise the "last updated" date at the top of the policy and post the updated policy at this page, https://www.menofly.com/privacy. Using the Menofly website or services after a notice of changes has been published on our website shall constitute consent to the changed terms and practices. Unless stated otherwise, our current privacy policy applies to all information that Menofly has about you.

If you have questions about this privacy policy or your personal data, please contact us at hello@menofly.com.